{"id":2825,"date":"2024-04-02T13:30:53","date_gmt":"2024-04-02T11:30:53","guid":{"rendered":"https:\/\/www.botek.se\/?page_id=2825"},"modified":"2025-05-15T13:44:07","modified_gmt":"2025-05-15T11:44:07","slug":"aftermarket","status":"publish","type":"page","link":"https:\/\/www.botek.se\/en\/aftermarket\/","title":{"rendered":"Aftermarket"},"content":{"rendered":"<div class=\"hero lw lw--fw hero--fullscreen hero--moving_image hero--overlay\"><div class=\"hero__container\"><div class=\"moving-image moving-image--fill-parent\"> <div class=\"moving-image__video-container\" data-aspect-ratio=\"16:9\"> <video class=\"moving-image__video\" preload=\"none\" autoplay loop muted playsinline> <source data-src=\"https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/service-hero.mp4\" type=\"video\/mp4\"\/> <\/video> <\/div> <\/div> <div class=\"hero__content-holder bw bw--lw\"> <div class=\"hero__content lw lw--mw-cntnt-pd\"> \n\n<h1 class=\"wp-block-heading\">We are with you on the journey!<\/h1>\n\n\n\n<p>Sometimes you need help with our equipment and our knowledgeable support team is at your service. You can reach them by email or phone.<\/p>\n\n\n\n<p>We also have traveling service technicians who come to you when the problem cannot be solved remotely. We can also offer a number of different service agreements where we agree on an SLA time that fits your needs.<\/p>\n\n\n\n<p>We also have trained staff at service workshops across the country so that you always have service close at hand.<\/p>\n\n\n\n<p><\/p>\n\n <\/div> <\/div> <\/div><\/div><nav class=\"breadcrumbs bw--lw\"><ul class=\"crumbs lw lw--mw-cntnt-pd\"><li><a href=\"https:\/\/www.botek.se\/en\/\">Home<\/a><\/li><\/ul><\/nav>\n\n<div class=\"container mc mc--xl lw lw--mw-cntnt bw container--background-white container--padding-double container--center-content\"><div class=\"container__inner bw\">\n\n<h5 class=\"wp-block-heading has-text-align-center\"><strong>Phone support on weekdays<\/strong> <strong>07\u201316 (fri. 07-14)<\/strong><br>+46 321-530 702<br><a href=\"mailto:support@botek.se\">support@botek.se<\/a><\/h5>\n\n\n<div class=\"service-form lw lw--mw-cntnt-pd\"><button aria-label=\"Report a support issue\" aria-controls=\"service-form-69f0f6f830ede\" aria-expanded=\"false\" class=\"button button--primary button--trigger\">Report a support issue<\/button> <div id=\"service-form-69f0f6f830ede\" class=\"service-form__overlay\"> <aside> <div class=\"service-form__form\"> <div class=\"contact-form\"><div class=\"wpcf7 no-js\" id=\"wpcf7-f2634-o1\" lang=\"sv-SE\" dir=\"ltr\" data-wpcf7-id=\"2634\"><div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div><form action=\"\/en\/wp-json\/wp\/v2\/pages\/2825#wpcf7-f2634-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformul\u00e4r\" novalidate=\"novalidate\" data-status=\"init\"><fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2634\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sv_SE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2634-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:2634,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/><\/fieldset><h3>Report Support Case<\/h3><p><label> <span class=\"label\">Company*<\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span> <\/label><\/p><p><label> <span class=\"label\">Name*<\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><\/p><p><label> <span class=\"label\">Phone Number*<\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label><\/p><p><label> <span class=\"label\">Email*<\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><\/p><p><label> <span class=\"label\">Registration Number <small>(if the case concerns a specific vehicle)<\/small><\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-regnr\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"regnr\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-regnr\" \/><\/span> <\/label><\/p><p><label> <span>Issue Description*<\/span> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-issue\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" autocomplete=\"message\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-issue\"><\/textarea><\/span> <\/label><\/p><p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the <a href=\"#\">terms<\/a>*<\/span><\/label><\/span><\/span><\/span><\/p><p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><\/p><div class=\"powered-by-google-recaptcha\"><p><br \/>This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\">Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\">Terms of Service<\/a> apply.<\/p><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div><\/div> <\/div> <button class=\"close\"><svg aria-hidden=\"true\" focusable=\"false\"><use xlink:href=\"#icon-cross\"><\/use><\/svg><\/button> <\/aside> <div class=\"service-form__backdrop\"><\/div> <\/div> <\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-columns mc mc--l lw lw--mw-cntnt-pd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"container lw lw--mw-cntnt-pd bw\"><div class=\"container__inner bw\">\n\n<h3 class=\"wp-block-heading\">Periodic inspection<\/h3>\n\n\n\n<p>Scales used to weigh waste must be checked every 12 months. The person who uses the scale is responsible for ensuring that this is done.<br>Botek is accredited by Swedac and offers to carry out periodic inspections of container scales and chassis scales both at your premises and at our premises in Ulricehamn and Kallh\u00e4ll.<\/p>\n\n\n\n<p>Botek is accredited by SWEDAC and offers to carry out periodic inspection of vessel scales and chassis scales.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"container lw lw--mw-cntnt-pd bw\"><div class=\"container__inner bw\">\n\n<h3 class=\"wp-block-heading\">Workshops &amp; service points<\/h3>\n\n\n\n<p>Easily accessible service is an important factor when choosing a supplier. At Botek we have solved this in our own way. We train local workshops, so that the service is available close to you.<\/p>\n\n\n\n<p>In addition to these service workshops, we have our own premises. For more extensive work and renovations, we base ourselves in Ulricehamn and Stockholm.<\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mc mc--l lw lw--mw-cntnt-pd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\"><div class=\"container lw lw--mw-cntnt-pd bw\"><div class=\"container__inner bw\">\n\n<h3 class=\"wp-block-heading\">Education and training<\/h3>\n\n\n\n<p>We offer our customers and service workshops various training packages on how to troubleshoot and repair our systems. The courses are held in our own premises, both in Ulricehamn and Kallh\u00e4ll.<\/p>\n\n\n\n<p>Our idea is that when you leave here, you should have a good enough foundation in how our systems are built to be able to easily start a troubleshooting and repair.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\"><div class=\"container lw lw--mw-cntnt-pd bw\"><div class=\"container__inner bw\">\n\n<p><\/p>\n\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mc mc--xl lw lw--mw-cntnt-pd is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\"><div class=\"container lw lw--mw-cntnt-pd bw\"><div class=\"container__inner bw\">\n\n<h3 class=\"wp-block-heading\">RMA \/ Return<\/h3>\n\n\n\n<p>When returning any of our products, please fill in the RMA form and attach it with the returned product.<\/p>\n\n\n<div class=\"call-to-action lw lw--mw-cntnt-pd\"><a href=\"https:\/\/www.botek.se\/wp-content\/uploads\/2024\/05\/Botek-RMA-eng-24.pdf\" class=\"button button--primary\">Download RMA form<\/a><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-column lw lw--mw-cntnt-pd bw is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full lw lw--mw-cntnt-pd\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" src=\"https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896.jpg\" alt=\"\" class=\"wp-image-1853\" srcset=\"https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896.jpg 2048w, https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896-300x200.jpg 300w, https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896-1024x683.jpg 1024w, https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896-768x512.jpg 768w, https:\/\/www.botek.se\/wp-content\/uploads\/2023\/05\/S7A0896-1536x1024.jpg 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>We are with you on the journey!<\/p>\n<p>Sometimes you need help with our equipment and our knowledgeable support team is at [..]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2825","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aftermarket - Botek<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.botek.se\/en\/aftermarket\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aftermarket - Botek\" \/>\n<meta property=\"og:description\" content=\"We are with you on the journey!  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